Ever since starting this blog, I have been using primarily my own ideas generated from 42 years of selling. Today I read a sales blog that I thought was right on the mark and decided to share it. It really makes sense:
01/25/2017
Ten Keys to Prospecting Success
Today’s post is by Mark Hunter, CSP, “The Sales Hunter.” Mark is the author of High-Profit Prospecting: Powerful Strategies to Find the Best Leads and Drive Breakthrough Sales Results and High-Profit Selling: Win the Sale Without Compromising on Price.Ask salespeople what their number one issue is and they’ll say, “getting good prospects.” It’s simple fact – you can’t close a sale until you have someone to sell to.
So what does it take to prospect successfully? Having worked with thousands of salespeople and written the book High-Profit Prospecting, I boiled it down to what I call the Ten Keys to Prospecting:
- Have a dedicated time on your calendar to prospect and don’t allow interruptions. This is absolutely essential! The most successful salespeople are those who commit time to prospecting and stick to it. Saying
you’ll start prospecting as soon as you’ve taken care of everything
else is not a strategy – it’s an escape tactic to avoid prospecting!
- Don’t start what you can’t finish. Prospecting
is about following up. Reaching out to a bunch of people and not
following up with repeat contacts is never going to result in any type
of success.
- Believe 110 percent you can help others. If
you don’t believe in you, why should anyone else believe in you? Top
performing salespeople are successful regardless of what they sell. They
know their objective is to help others, and what they sell is merely
the means to do that.
- Qualify quickly. Nothing
is worse than having “prospects” in your pipeline that are taking up
your time but never become customers. I’m a firm believer in having a
prospecting pipeline that is fast moving, allowing you to spend more
time with fewer prospects. Yes, that’s the exact opposite of what many
sales managers are pushing. We have to think quality, not quantity!
- Have a prospecting process and stick to it. My
rule is you won’t know if your process works unless you’ve executed it
for a period of time that is two times the length of your average buying
cycle. For example, if it takes three months to move someone from a
lead to a customer, then you need to run your process for at least six
months before you’ll know if it is working. Too many salespeople give up
on their plan far too soon.
- Don’t rely on social media as your primary means to generate leads. Social media is great, but don’t over-rely on it. Use it as one
of your sources. Social media has a long lead time, and too many
salespeople starve to death because they’ve put too much emphasis into
social media, thinking it’s all they have to do. Use it to create
awareness and confidence. The leads you get are purely a bonus.
- Follow up promptly. Sounds
simple, but more opportunities are lost due to the failure of the
salesperson to follow up fast when leads/prospects give an indication of
wanting to move forward. Countless opportunities are lost because the
salesperson is afraid they’ll be seen as a stalker. If stalking helps me
close more deals, sign me up!
- Use the telephone. Don’t
fall for the myth, “The telephone doesn’t work because nobody answers
it.” Sure, the telephone isn’t as effective as it used to be, but don’t
give up on it. The telephone allows you to have conversations with leads
and prospects, allowing you to qualify them more quickly and ultimately
help them far beyond what they initially expected.
- Don’t rely only on the marketing department for leads. It’s
always great to have leads supplied, but top performers know they have
an obligation to get leads and prospects. Relying on the marketing
department is merely an excuse for not taking control of yourself.
- Make the prospecting process about the other person. It’s not what you sell; it’s the outcome you can help the prospect with that will get you the high-value prospects you need. If all you’re doing is telling others what you do and what your product features are, you’ll be doomed to failure.
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